You Spent 6 Hours Designing Her Dream Piece. She Never Came.

Yes. Etisia uses CASL-compliant 10DLC messaging with opt-in consent collection, audit trails, and one-click opt-out on every message. No legal risk.

At intake/booking, ask: "We send SMS reminders 24 hours before. Is that okay?" Get their verbal or written yes. Etisia records consent automatically. You're compliant.

Yes. Etisia's 10DLC network covers all Canadian provinces and territories. Message delivery and timing are consistent across BC, Alberta, Ontario, Quebec, and Atlantic Canada.

Highly recommended. Etisia supports bilingual messages. Offer French SMS at signup: "Rappels en français?" Many Quebec clients appreciate the respect. Increases response rates by 20-30%.

No. Etisia works with the way clients actually book — phone calls, texts, walk-ins, DMs — whatever. You just create the appointment in Google Calendar, and Etisia sends reminders automatically. No new dashboard. Your calendar stays the single source of truth.

Setup takes about 60 seconds. Connect Google Calendar, pick your message templates, and you're live. After that, it's "set & forget": create an event like you always do, and Etisia automatically sends SMS reminders — no extra steps.

Clients receive an automated reminder before the appointment, a one-tap cancellation link (so they don't ghost), and optionally a post-appointment review prompt. Etisia won't blast people at 2 AM: reminders respect quiet hours and time zones, and late-night bookings get rescheduled to morning so clients aren't disturbed.

Etisia uses smart contact matching: it reads the event title, finds the matching contact, and pulls the phone number — even if the name isn't written perfectly. You can also manage and import contacts so your list stays clean and consistent.