SMS Appointment Reminders for UK Wedding Planners

Etisia texts the mobile number in each calendar event, so a couple's appointment reminds the couple. To remind a vendor as well, add a separate event with the vendor's number, ideally in a calendar with vendor wording, because the wording is set per calendar. Etisia never adds names, so keep each calendar's text general, for example: "Your venue walkthrough is tomorrow at 2 PM."

After the second reschedule, call the couple rather than texting: a short conversation about what's blocking the decision usually works better than another message. Once the new time is in Google Calendar, Etisia reminds them as usual.

You can, by calendar. The wording is set per calendar, so every reminder from one calendar uses the same text and Etisia fills in the day and time. For a different tone for tastings and final walkthroughs, keep them in separate calendars, each with its own wording.

Yes, use these moments to celebrate: "Great news! Chef Marcus just confirmed your catering contract and deposit. Your menu is officially locked in! One vendor down-you're building momentum!" These updates keep couples engaged and excited.

Etisia sends automatic SMS appointment reminders from your Google Calendar. After a one-time setup, you keep booking in Google Calendar as usual, with the client’s mobile number in the appointment. You don’t open Etisia each time you book.

Your clients get an ordinary text message: no app and no account. Etisia isn’t a booking system, so clients keep booking with you the way they do now.

Probably not, if your booking system already texts your clients. Etisia is for businesses that keep their appointments in Google Calendar, and for those still using pen and paper.

Still using pen and paper? Etisia is an easy first step. Keep your appointments in a free Google Calendar and write the client’s full name in each one, plus their mobile number the first time. That’s all Etisia needs, and your calendar gets tidier for it: every appointment shows who’s coming. The reminders go out in the background, so there’s nothing to open or send each day.

If your booking tool copies appointments into Google Calendar with the client’s mobile number in the event title, description or location, Etisia can send reminders from those events. Switch off the tool’s own text reminders, so clients don’t get two.

There is no direct connection to booking systems: Etisia only reads Google Calendar.

We set up your reminders for you on every plan. You can also set things up yourself:

Sign up with Google, connect Google Calendar (tick both calendar permissions), pick your appointment calendar, and choose Default settings or set your own times and wording. Tick the box to say you have your clients’ permission, and you’re done.

Default settings send one reminder the day before, with recommended wording that names your business.

Then use Add test appointment: Etisia adds an appointment with your name and number to the calendar and texts you its reminder straight away, free.

Yes, if you turn on the optional cancellation link. It’s off by default and available on every plan. Reminders and the booking message then include “Cancel at https://eti.is/aB3dE9.”

Your client opens the link, sees the appointment date, enters the mobile number the text went to and confirms. Etisia deletes the appointment from Google Calendar, stops its remaining reminders and emails you. The link only cancels: to move a visit, clients contact you.

If you delete an appointment yourself, its pending reminders stop.