SMS Appointment Reminders for Irish Massage Therapists

Etisia processes personal data under the EU GDPR. Your clinic stays responsible for its own lawful basis, for telling clients how their mobile number is used, and for honouring opt-outs, and the Data Protection Commission's guidance applies to your clinic. Ask about text reminders at intake and note each client's preference in their records.

No. Etisia sends the SMS itself through the delivery providers named in its privacy policy, so your clinic does not need its own SMS provider. Your clinic stays responsible for its own obligations under Irish data protection and electronic communications rules.

Yes. For therapists working within HSE-aligned frameworks, you can reference "wellness support" or "therapeutic recovery." Keep SMS logistical and supportive-appointment time, location, and permission-giving tone-rather than clinical claims.

Ask clearly at intake: "We send appointment reminders via SMS. Is this okay, or would you prefer a phone call?" Respect client choice completely. Irish clients appreciate straightforward privacy respect-giving them control over contact method builds trust.

Etisia sends automatic SMS appointment reminders from your Google Calendar. After a one-time setup, you keep booking in Google Calendar as usual, with the client’s mobile number in the appointment. You don’t open Etisia each time you book.

Your clients get an ordinary text message: no app and no account. Etisia isn’t a booking system, so clients keep booking with you the way they do now.

Probably not, if your booking system already texts your clients. Etisia is for businesses that keep their appointments in Google Calendar, and for those still using pen and paper.

Still using pen and paper? Etisia is an easy first step. Keep your appointments in a free Google Calendar and write the client’s full name in each one, plus their mobile number the first time. That’s all Etisia needs, and your calendar gets tidier for it: every appointment shows who’s coming. The reminders go out in the background, so there’s nothing to open or send each day.

If your booking tool copies appointments into Google Calendar with the client’s mobile number in the event title, description or location, Etisia can send reminders from those events. Switch off the tool’s own text reminders, so clients don’t get two.

There is no direct connection to booking systems: Etisia only reads Google Calendar.

Sign up with email or Google, connect Google Calendar (tick both calendar permissions), pick your appointment calendar, and choose Default settings or set your own times and wording. Tick the box to say you have your clients’ permission, and you’re done.

Default settings send one reminder the day before, with recommended wording that names your business.

Then use Add test appointment: Etisia adds an appointment with your name and number to the calendar and texts you its reminder straight away, free.

Yes, if you turn on the optional cancellation link. It’s off by default and available on every plan. Reminders and the booking message then include “Cancel at https://eti.is/aB3dE9.”

Your client opens the link, sees the appointment date, enters the mobile number the text went to and confirms. Etisia deletes the appointment from Google Calendar, stops its remaining reminders and emails you. The link only cancels: to move a visit, clients contact you.

If you delete an appointment yourself, its pending reminders stop.