SMS Appointment Reminders for UK Pet Groomers

Etisia doesn't insert the dog's name or breed: one wording is shared by every reminder in a calendar, so write "your dog". A short care reason ("Regular grooming every 6 weeks prevents painful matting") explains why the visit matters and makes rebooking feel natural.

The owner confirms in the link, and Etisia deletes the appointment from Google Calendar, stops its remaining reminders and emails you. Then contact your waitlist and offer the slot to the next dog. Zero wasted groomer time. An early cancellation gives you time to refill the chair, so you keep more of the hours you already booked.

Not per dog: the wording is set per calendar, and Etisia doesn't insert names or breeds. You can put care tips in a group message you write, for example to everyone groomed today: "Brush 2-3x/week, especially ears and tail where mats form." Educational messages build loyalty.

Yes, as a group message. Summer: "Thick coats get hot. A summer trim keeps dogs cool. Call us to book. ☀️" Winter: "Book a winter wellness groom." Seasonal messages nudge owners to book ahead of peak seasons.

Etisia sends automatic SMS appointment reminders from your Google Calendar. After a one-time setup, you keep booking in Google Calendar as usual, with the client’s mobile number in the appointment. You don’t open Etisia each time you book.

Your clients get an ordinary text message: no app and no account. Etisia isn’t a booking system, so clients keep booking with you the way they do now.

Probably not, if your booking system already texts your clients. Etisia is for businesses that keep their appointments in Google Calendar, and for those still using pen and paper.

Still using pen and paper? Etisia is an easy first step. Keep your appointments in a free Google Calendar and write the client’s full name in each one, plus their mobile number the first time. That’s all Etisia needs, and your calendar gets tidier for it: every appointment shows who’s coming. The reminders go out in the background, so there’s nothing to open or send each day.

If your booking tool copies appointments into Google Calendar with the client’s mobile number in the event title, description or location, Etisia can send reminders from those events. Switch off the tool’s own text reminders, so clients don’t get two.

There is no direct connection to booking systems: Etisia only reads Google Calendar.

Sign up with email or Google, connect Google Calendar (tick both calendar permissions), pick your appointment calendar, and choose Default settings or set your own times and wording. Tick the box to say you have your clients’ permission, and you’re done.

Default settings send one reminder the day before, with recommended wording that names your business.

Then use Add test appointment: Etisia adds an appointment with your name and number to the calendar and texts you its reminder straight away, free.

Yes, if you turn on the optional cancellation link. It’s off by default and available on every plan. Reminders and the booking message then include “Cancel at https://eti.is/aB3dE9.”

Your client opens the link, sees the appointment date, enters the mobile number the text went to and confirms. Etisia deletes the appointment from Google Calendar, stops its remaining reminders and emails you. The link only cancels: to move a visit, clients contact you.

If you delete an appointment yourself, its pending reminders stop.