SMS Reminders for Australian Music Teachers and Studios

In Etisia, yes: during setup you confirm that you have permission to text the people you remind, so tell them at booking that you'll text a reminder. If someone asks to stop, mark them as opted out in Etisia Contacts. For ordinary appointment reminders, many studios rely on the booking relationship and explain SMS reminders when collecting a mobile number. Still, it is sensible to be clear in your enrolment form, booking form or privacy notice about how mobile numbers are used. If your organisation is covered by the Privacy Act, the Australian Privacy Principles apply to how you collect, use, store and disclose personal information. OAIC

Keep it simple: your business name, appointment date, time and a cancellation link. Avoid putting unnecessary personal details in the SMS, especially for children. For example, "Your appointment at {BusinessName} is on {Date} at {Time}" is safer than mentioning exam levels, school details, learning difficulties, family circumstances or private notes.

A practical setup is one reminder the day before and, for after-school or weekend lessons, another reminder a few hours before. Studios should test timing based on their own families, lesson times and cancellation policy rather than claiming one timing works for everyone.

Yes. Parents, guardians and adult students can cancel through the link: they confirm, and Etisia deletes the lesson from Google Calendar, stops its remaining reminders and emails the studio. It can reduce phone interruptions during lessons and may give the studio more time to offer a make-up lesson or manage the room and teacher schedule.

No. Etisia adds automated SMS communication to Google Calendar. It is designed for reminders, cancellation links and optional review or feedback requests, not as a replacement for full enrolment, billing, payroll, attendance, student-progress or music-school administration software.

Yes. Starter covers one Google Calendar, Pro up to three and Team as many as you need, with staff accounts for teachers. That suits studios with separate calendars for teachers, rooms or branches.

Yes. Do not offer incentives and do not ask for a "5-star review". Google states that reviews should reflect genuine experiences and that incentives for reviews are prohibited. Google Help

Treat promotional SMS carefully. ACMA says marketing messages require consent, must identify the sender, include contact details and make it easy to unsubscribe. The Spam Act also requires commercial electronic messages to include accurate sender information and a functional unsubscribe facility. Etisia sends Australian texts from a number with your business name at the start, so sender-ID registration isn't needed for them; check it only if you text from another service under your own name. ACMA spam guidance ACMA Sender ID Register

Etisia sends automatic SMS appointment reminders from your Google Calendar. After a one-time setup, you keep booking in Google Calendar as usual, with the client’s mobile number in the appointment. You don’t open Etisia each time you book.

Your clients get an ordinary text message: no app and no account. Etisia isn’t a booking system, so clients keep booking with you the way they do now.

Probably not, if your booking system already texts your clients. Etisia is for businesses that keep their appointments in Google Calendar, and for those still using pen and paper.

Still using pen and paper? Etisia is an easy first step. Keep your appointments in a free Google Calendar and write the client’s full name in each one, plus their mobile number the first time. That’s all Etisia needs, and your calendar gets tidier for it: every appointment shows who’s coming. The reminders go out in the background, so there’s nothing to open or send each day.

If your booking tool copies appointments into Google Calendar with the client’s mobile number in the event title, description or location, Etisia can send reminders from those events. Switch off the tool’s own text reminders, so clients don’t get two.

There is no direct connection to booking systems: Etisia only reads Google Calendar.