Custom Appointment Reminders
Create your own custom SMS reminders in the new builder and run a compliance check before they start sending.
For: Teams scheduling SMS appointment reminders
What Changed
- "Craft your own reminder" opens a full-screen "Create a custom reminder" modal with rich editing
- Drag or click dynamic tags (day, time, name) into the body and watch the live preview update
- Before saving, "Run compliance check" blocks links, promo wording, and missing placeholders before "Continue" activates
Why It Matters
You can still use 20+ templates from our library, but now you can create totally custom SMS reminders. Our AI technology checks if everything is correct with the message and gives you suggestions.
Key Benefits
- Custom copy while staying within character limits
- AI-powered compliance checks against links, discounts, and placeholder mistakes
How to Use
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Start calendar setup
On the dashboard click "Add SMS reminders" and choose the calendar.
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Choose the builder
In Step 2 select "Craft your own reminder" (or tap "Create custom message").
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Compose the SMS
Type your text, add dynamic tags from "Dynamic data" chips, and check the preview. Use "Insert default SMS" or "Reset" if needed.
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Run compliance & save
Press "Run compliance check"; once approved, hit "Continue" to store the reminder and finish setup.