Skip to main content

SMS appointment reminders for UK nutritionists and dietitians

Etisia adds automatic text reminders, cancellation links and optional feedback requests to Google Calendar, without replacing your diary or practice software.

Start free trial

50 free SMS to start · Most users send their first reminder in under a minute

SMS reminders, Optional feedback, Cancellation link

Google Calendar
TODAY
27
TOMORROW
28
09:00
Lisa Jones (SMS sent ✅)
10:00
Eva Davies (SMS sent ✅)
11:00
12:00
Jane Smith (SMS sent ✅)
13:00
14:00
Anna Wright (SMS ready ✅)
Click
15:00
16:00
07700 90012• (SMS sent ✅)
09:31
NN
Nourish NutritionToday, 09:31

The hidden cost of missed nutrition appointments

When a client forgets a nutrition consultation or cancels too late, it leaves more than a gap in the diary. Preparation time, clinic time and appointment space may already have been reserved, and a small team may not have enough notice to offer the slot to someone else. Etisia helps by sending timely SMS reminders and giving clients a simple cancellation link, so your diary is easier to manage without adding another booking system.

Professional nutritionist in consultation
Discreet reminders for health-adjacent work

Keep SMS reminders neutral: date, time, business name and cancellation link. Avoid mentioning weight loss, medical conditions, test results, diet plans or private reasons for the appointment.

Built around the diary you already use

Etisia works with Google Calendar, so solo practitioners, small clinics and admin teams can add automated text reminders without moving to a new practice management system.

Fewer forgotten consultations Nutrition appointments are often booked days or weeks ahead, and clients may be juggling work, family and travel. A short SMS reminder gives them the date and time at the point they are most likely to see it.

Cancellations with less back-and-forth A cancellation link gives clients a simple way to let you know they cannot attend. That can reduce phone interruptions and give your admin team a better chance of reusing the time.

Helpful for small clinics and part-time practices Many nutrition professionals do not have a full-time reception team. Etisia can send reminders automatically from Google Calendar, helping keep the diary organised when staff are with clients or working across locations.

Professional nutritionist in consultation

Neutral and privacy-aware by default For nutrition and dietetic services, SMS copy should be discreet. A reminder does not need to mention the reason for the appointment, a diet goal, a diagnosis or any personal health information.

Professional nutritionist in consultation

SMS reminders for UK nutrition consultations

UK nutrition reminder copy should feel calm, discreet and practical. The page uses clients as the default term, with patients reserved for clinical dietetic contexts where that wording fits.

Nutritionist and dietitian are not interchangeable titles. Dietitians must be HCPC-registered to use the title in the UK, while nutritionists may be registered with the UK Voluntary Register of Nutritionists via AfN. The SMS reminder itself can stay neutral either way.

Keep service reminders separate from marketing. Factual appointment reminders should not be mixed with offers, newsletters, educational advice or promotional follow-ups. Those messages can trigger different consent expectations under PECR and direct marketing rules.

See how Etisia adds SMS reminders to Google Calendar

Etisia does not replace your practice software, client records or booking process. It adds automated SMS appointment reminders, cancellation links and optional feedback requests to the Google Calendar workflow your practice already uses.

Etisia product demo - see how SMS reminders work with Google Calendar

SMS templates for UK nutrition appointments

These examples are short, neutral and privacy-aware. They avoid mentioning diagnoses, weight-loss goals, treatment plans, meal plans, test results or the reason for the appointment.

1. 48-hour appointment reminder

48 hours before

Reminder: you have an appointment at {BusinessName} on {Date} at {Time}. To cancel or change it, use: {Link}
2. Day-before reminder

24 hours before

Your appointment at {PracticeName} is tomorrow at {Time}. Please use this link if you need to cancel or change it: {Link}
3. Same-day reminder

Same day

Reminder: you have an appointment today at {Time} with {BusinessName}. Details and cancellation link: {Link}
4. Online appointment reminder

Online appointment

Reminder: your online appointment with {ClinicName} is on {Date} at {Time}. Joining details: {Link}
5. First consultation reminder

First consultation

You have an appointment at {BusinessName} on {Date} at {Time}. Please use this link if you need to make a change: {Link}
6. Cancellation confirmation

After cancellation

Your appointment at {BusinessName} on {Date} at {Time} has been cancelled. Please contact us if you need to rearrange.
7. Missed appointment follow-up

After missed appointment

We could not see you for your appointment today. To rearrange with {BusinessName}, please use: {Link}
8. Neutral review request

After appointment

Thank you for visiting {BusinessName}. Feedback is voluntary. You can leave a review here: {ReviewLink}

Estimate the impact of unused appointment time

Your average appointment

Your assumption - the no-shows caused by forgetting rather than a deliberate skip.

%
~3 no-shows per week

That's

£0

walking out your door every year.

Per month

£0

Per week

£0

Wasted hours/year

0 hrs

Etisia brings them back.

Assumes half your no-shows come down to forgetting rather than a deliberate skip.

Annual savings

£0

Appointments recovered

0

Hours saved

0 hrs

Start free trial

50 free SMS to start. No credit card required.

Discover How Your Business Can Cut No-Shows by Over 30%, Too.

Branka Pihler owns Fit Center, a beauty salon and spa in the town in central Slovenia. She knows well how clients who ghost appointments hurt a business, and she contacted us to do something about it. By setting up Etisia, Branka was able to reduce her missed appointments by 34% in just first month. During the following semester, Branka managed to book an extra 8 appointments per month, for an extra income of $3000 per year!

"I am very grateful for the web app, as we have greatly reduced missed appointments and clients are also less late for appointments, which means more money, time and less nerves spent every month. The app is super easy and worth every penny! Thank you a hundred times!"

Branka Pihler
Branka PihlerVerified purchase
Fit center
2 years ago

Simple plans for small and midsize service businesses that don't want another complicated booking system

Google Calendar remains your diary. Etisia adds SMS reminders, cancellation links and optional neutral feedback requests without replacing your practice software.

-16%

Starter

£16/month

Billed yearly · £192 ex VAT

For solo operators who want reminder coverage fast, without rebuilding how appointments get booked.

  • 100 SMS messages per month
  • 1 Google Calendar
  • Automatic + instant SMS on new bookings
  • Instant confirmation SMS for new appointments
  • 24/7 Monitoring
  • One-tap cancel links + instant alerts
  • 25+ templates with custom fields
  • Import contacts from iOS, Android & vCard
  • Full delivery logs & tracking
Try SMS reminders with Google Calendar
No credit card required
Save £60/yr

Pro

Recommended

50 free SMS to start

£28/month

Billed yearly · £336 ex VAT

For practices that need more reminders, templates and calendar coverage across consultation types.

  • 250 SMS messages per month
  • 3 Google Calendars
  • Automatic + instant SMS on new bookings
  • Instant confirmation SMS for new appointments
  • 24/7 Monitoring
  • One-tap cancel links + instant alerts
  • Custom alphanumeric sender (where supported)
  • 25+ templates with custom fields
  • Import contacts from iOS, Android & vCard
  • Full delivery logs & tracking
  • Optional feedback or review requests
Try SMS reminders with Google Calendar
No credit card required

Team

From£104/month

Billed yearly · £1,248 ex VAT

For clinics with several practitioners, rooms, branches, online calendars or part-time diaries.

  • Custom monthly SMS volume
  • Unlimited Google Calendars
  • 24/7 Monitoring
  • One-tap cancel links + instant alerts
  • Custom alphanumeric sender (where supported)
  • Optional feedback or review requests
  • Multiple Google accounts if needed
  • Setup help
  • Priority support - we've got your back
Talk to us
No credit card required

Frequently asked questions

The practical details before you try Etisia.

Do I need consent to send SMS appointment reminders?
For a factual appointment reminder, ICO guidance describes appointment reminders as service messages when they are information-only and not promotional. You still need an appropriate lawful basis under UK data protection law, and your privacy notice should explain how you use mobile numbers for appointment communication. ICO guidance
When does PECR apply to SMS messages?
PECR is especially relevant when a text is promotional, such as an offer, newsletter, campaign message or marketing follow-up. ICO guidance says marketing emails and texts to individuals generally require specific consent, unless the soft opt-in applies. Keep service reminders separate from promotional messages. ICO PECR guidance
What should nutrition practices avoid putting in SMS reminders?
Avoid sensitive or unnecessary details. A reminder should not mention diagnoses, health conditions, weight-loss goals, test results, meal-plan details, medication, referral reasons or private circumstances. ICO guidance notes that appointment details can become special category data if they reveal something about a person's health. ICO special category data guidance
What is the best timing for nutrition appointment reminders?
A practical setup is usually one reminder 48 hours before the appointment and another 24 hours before. Some clinics also send a same-day reminder for online appointments or appointments that clients commonly forget. The best timing depends on your cancellation policy and how quickly you can reallocate appointment time.
Can clients cancel through the SMS?
Yes. Etisia can include a cancellation link in reminder messages. This gives clients a simple way to let you know they cannot attend, and helps your admin team or practitioner review whether the time can be offered to someone else.
Does Etisia replace nutrition practice software?
No. Etisia is not a client record system, clinical notes system, payment platform or full practice management tool. It adds automatic SMS reminders, cancellation links and optional review or feedback requests to Google Calendar.
Can I use Etisia across several practitioners or calendars?
Yes, where your Etisia plan supports it. This is useful for practices with several practitioners, rooms, branches, online calendars or part-time clinics. Each calendar can keep its normal Google Calendar workflow while Etisia handles reminder sending.
Are review requests suitable for dietitians and nutritionists?
They can be, but keep them neutral and voluntary. Do not ask only "happy" clients, do not offer incentives, and do not ask for "5-star reviews". For dietitians, health clinics and nutrition professionals, be extra careful not to use reviews to imply guaranteed health outcomes or unsubstantiated clinical claims. Google Business Profile Help

Free Tools & Resources

No-Show Cost Calculator

Calculate how much missed appointments cost your business

SMS Template Generator

Create professional reminder messages in 3 clicks

Compare Plans & Pricing

See all features side-by-side with full comparison

Curious what others in your area charge?

Free pricing check: competitor snapshot in seconds, full per-service report by email.

Check my prices

Add discreet SMS reminders to your nutrition diary

Neutral appointment reminders with date, time, business name and cancellation link

Earlier cancellation signals so the admin team can review the diary sooner

Optional feedback requests voluntary, neutral and separate from health outcome claims

Try SMS reminders with Google Calendar

50 free SMS to start. No credit card required.