You Mixed Her Custom Blonde. She Ghosted

No new system needed. Etisia syncs with Google Calendar—where your appointments already live. Whether clients book via DM, phone, or Acuity, the appointment hits your calendar. Etisia reads it and sends SMS automatically. One-minute setup.

Etisia alerts your front desk instantly. You text back available times, lock in the new slot, and immediately call your waitlist to fill the original chair before any product is prepped. That real-time loop is the whole game.

Yes. Color reminders emphasize prep: "We've mixed your custom shade." Cut reminders mention the stylist. Blowout reminders focus on timing. Etisia templates these by service type—set once, unlimited automatic reminders.

Always. "Your cut with Nicole" feels personal and reminds clients who they selected. It also acknowledges your stylists, which boosts retention. Etisia pulls names automatically from your calendar.

Etisia supports unlimited locations with location-specific phone numbers. You also track no-show rates, confirmation rates, and cancellation patterns by location and stylist—so you can spot trends and fix problems fast.

Absolutely. Send a pre-appointment message 2-3 days before: "Come with clean, dry hair. Avoid heavy oils 24 hours before your consultation. See you soon!" Clients arrive better prepared, services run faster, results improve.

Etisia auto-sends a review request 1-2 days post-appointment with a direct Google link. Keep it casual: "How'd you love your new color? Leave a quick review: [link]. Tag us @LuxeHairStudio." Clients respond 40% more when the ask is frictionless.

No. Etisia works with the way clients actually book — phone calls, texts, walk-ins, DMs — whatever. You just create the appointment in Google Calendar, and Etisia sends reminders automatically. No new dashboard. Your calendar stays the single source of truth.

Setup takes about 60 seconds. Connect Google Calendar, pick your message templates, and you're live. After that, it's "set & forget": create an event like you always do, and Etisia automatically sends SMS reminders — no extra steps.

Clients receive an automated reminder before the appointment, a one-tap cancellation link (so they don't ghost), and optionally a post-appointment review prompt. Etisia won't blast people at 2 AM: reminders respect quiet hours and time zones, and late-night bookings get rescheduled to morning so clients aren't disturbed.

Etisia uses smart contact matching: it reads the event title, finds the matching contact, and pulls the phone number — even if the name isn't written perfectly. You can also manage and import contacts so your list stays clean and consistent.