You blocked 2 hours. Drove 45 minutes. They never showed.

SMS property reminders are exempt from CASL when sent to existing clients with documented consent. Ensure written consent during initial contact. Always provide opt-out instructions ('Reply STOP') in messages.

Absolutely. Include the full street address and estimated drive time from the buyer's location or city centre. This makes the showing concrete and helps them plan their day. Mention unique features ("Modern reno, hardwood floors, close to transit") to reinforce this is a serious viewing.

Yes. Send separate reminders for each property with specific details (address, drive time, what makes that home unique). Don't bundle them. Each showing deserves its own focused reminder.

No. Etisia works with the way clients actually book — phone calls, texts, walk-ins, DMs — whatever. You just create the appointment in Google Calendar, and Etisia sends reminders automatically. No new dashboard. Your calendar stays the single source of truth.

Setup takes about 60 seconds. Connect Google Calendar, pick your message templates, and you're live. After that, it's "set & forget": create an event like you always do, and Etisia automatically sends SMS reminders — no extra steps.

Clients receive an automated reminder before the appointment, a one-tap cancellation link (so they don't ghost), and optionally a post-appointment review prompt. Etisia won't blast people at 2 AM: reminders respect quiet hours and time zones, and late-night bookings get rescheduled to morning so clients aren't disturbed.

Etisia uses smart contact matching: it reads the event title, finds the matching contact, and pulls the phone number — even if the name isn't written perfectly. You can also manage and import contacts so your list stays clean and consistent.