You blocked 2 hours. Drove 45 minutes. They never showed.

Send the first reminder 48–72 hours before with property details and drive time. Send the second reminder 24 hours before ("Tomorrow at 3pm"). Send a third reminder the morning-of ("This afternoon at 3pm") to catch buyers who forgot. The day-of reminder has the highest impact.

Absolutely. Include the full street address and estimated drive time from downtown or their location. This makes the showing concrete and helps buyers plan their day. Include a line about what makes the property special ("Great bones, updated kitchen, natural light") to reinforce this is a serious viewing.

Pattern reschedules indicate low commitment. After 3 reschedules, send: "I want to make sure you're ready to view homes seriously. The market is moving fast, and these homes won't wait. Can we lock in a definite time this week?" If they reschedule again, they may be tire-kickers.

Yes. Broker preview: "Tomorrow 2–4pm broker preview at 421 Oak—first look at market. Listing agents will be present." Open house: "Open house Saturday 1–4pm at 421 Oak. Arrive early if you want quiet time with the property."

Yes. Ask for a reply ("Reply CONFIRM to lock it in"). This creates a moment of active decision-making. A buyer who texts "yes" is far more likely to show up than one who passively ignores your reminder.

Send separate reminders for each property with specific details (address, drive time, what makes that home unique). Don't bundle them. Each showing deserves its own focused reminder.

Definitely. Your post-showing SMS should reinforce what they loved about the property and introduce comparable homes immediately. A buyer who sees a property in the morning and receives a follow-up text that afternoon about a similar home with a larger garage is more likely to keep shopping and move toward an offer.

Customize reminders to each buyer's interests. For a buyer looking for investment properties, emphasize rental yield and condition. For a family buyer, highlight school districts and space. For a luxury buyer, mention finishes and location prestige.

No. Etisia works with the way clients actually book — phone calls, texts, walk-ins, DMs — whatever. You just create the appointment in Google Calendar, and Etisia sends reminders automatically. No new dashboard. Your calendar stays the single source of truth.

Setup takes about 60 seconds. Connect Google Calendar, pick your message templates, and you're live. After that, it's "set & forget": create an event like you always do, and Etisia automatically sends SMS reminders — no extra steps.

Clients receive an automated reminder before the appointment, a one-tap cancellation link (so they don't ghost), and optionally a post-appointment review prompt. Etisia won't blast people at 2 AM: reminders respect quiet hours and time zones, and late-night bookings get rescheduled to morning so clients aren't disturbed.

Etisia uses smart contact matching: it reads the event title, finds the matching contact, and pulls the phone number — even if the name isn't written perfectly. You can also manage and import contacts so your list stays clean and consistent.