Skip to main content

SMS Appointment Reminders for Australian Consultants

Etisia adds automatic SMS reminders, cancellation links and optional review requests to Google Calendar, helping consultants keep client appointments clearer and easier to manage.

Send automatic SMS reminders

50 free SMS to start · Most users send their first reminder in under a minute

SMS Reminders, Google Reviews, Easy Cancellation

Google Calendar
TODAY
22
TOMORROW
23
09:00
Lisa Jones (SMS sent ✅)
10:00
Eva Davies (SMS sent ✅)
11:00
12:00
Jane Smith (SMS sent ✅)
13:00
14:00
Anna Taylor (SMS ready ✅)
Click
15:00
16:00
0412 345 67• (SMS sent ✅)
14:02
NA
North AdvisoryToday, 14:02

The practical cost of missed consulting appointments

When a client misses a consulting appointment or cancels at the last minute, the biggest problem is often the reserved time left open in your diary. That time may have been set aside for a discovery call, strategy session, workshop, review meeting or proposal discussion, and it is not always easy to reallocate at short notice.

Etisia helps Australian consultants send automatic SMS appointment reminders from Google Calendar, with a simple cancellation link so clients can let you know earlier if the time no longer works.

Professional consultant in meeting setting
Protect prepared time

Consulting appointments often involve prep: reading notes, reviewing documents, planning questions or preparing a meeting agenda. A simple SMS reminder gives clients a timely prompt before that time is set aside.

Keep client messages discreet

SMS reminders should confirm the appointment time without revealing confidential project, financial, legal, HR, health or business-sensitive details. Keep the message short, neutral and useful.

Fewer forgotten client meetings Consulting appointments can be booked weeks in advance, especially for strategy reviews, workshops and recurring advisory sessions. SMS reminders give clients a clear prompt on their phone without relying on them to check an email thread or dig through their calendar.

Cancellations are easier to manage A cancellation link makes it easier for clients to let you know when they cannot attend. That gives your consulting practice a better chance of adjusting the day, moving preparation work, or offering the time to another client.

Professional consultant in meeting setting

Less phone tag for small teams Solo consultants and small firms do not always have admin support. Etisia helps reduce manual reminder calls and follow-up messages by sending appointment reminders automatically from Google Calendar.

Works with the calendar you already use Etisia does not replace your CRM, proposal system, project management tool or accounting software. It adds automatic SMS reminders, cancellation links and optional review requests to appointments already managed in Google Calendar.

Professional consultant in meeting setting

Privacy-aware SMS reminders for Australian consultants

Keep reminders transactional and minimal. Appointment reminders should identify the business, appointment date, appointment time and cancellation or change link. They do not need to include project names, financial details, HR issues, legal matters or the reason for the appointment.

Treat mobile numbers as personal information. Make it clear when collecting a client mobile number that it may be used for appointment reminders and related booking messages. Keep contact details accurate, collect only what you reasonably need and protect the information from misuse, loss and unauthorised access.

Separate reminders from marketing. Promotional SMS and review-request flows need extra care. ACMA guidance for commercial electronic messages covers consent, sender identification and unsubscribe options, so keep operational reminders, feedback requests and promotional messages clearly separated.

See Etisia add reminders to Google Calendar

Etisia is built for consultants who already manage appointments in Google Calendar. It does not replace your consulting software, CRM, booking tool or project workflow. Instead, it adds automated SMS communication to your calendar so clients receive timely reminders, cancellation links and optional feedback requests.

Etisia product demo - see how SMS reminders work with Google Calendar

SMS templates for Australian consultants

These templates are short, neutral and suitable for Australian consulting appointments. Avoid including sensitive project details, commercial information, financial matters, legal issues, health information, HR matters or the reason for the appointment in the SMS.

1. Standard appointment reminder

Standard reminder

Reminder: you have an appointment with {BusinessName} on {Date} at {Time}. To cancel or change your appointment: {Link}
2. Day-before reminder

Day before

Your appointment with {BusinessName} is tomorrow at {Time}. To cancel or change the booking: {Link}
3. Same-day reminder

Same day

Reminder: your appointment with {BusinessName} is today at {Time}. To cancel or change your appointment: {Link}
4. Online meeting reminder

Before an online meeting

You have an appointment with {Company} on {Date} at {Time}. Please check your calendar invite for meeting details. Changes: {Link}
5. In-person appointment reminder

Before an in-person appointment

Reminder: your appointment at {BusinessName} is on {Date} at {Time}. Please check your calendar invite for location details. Changes: {Link}
6. Cancellation confirmation

After cancellation

Your appointment with {BusinessName} on {Date} at {Time} has been cancelled. Contact us if you need to book another time.
7. Neutral review request

After an appointment

Thanks for meeting with {BusinessName}. Feedback is welcome and optional: {ReviewLink}. You can opt out using the link in this message.
8. Private feedback request

After an appointment

Thanks for your time today. You are welcome to share private feedback here: {Link}. You can opt out using the link in this message.

Estimate the impact of missed consulting appointments

Use this simple calculator to estimate how much appointment time may be left unused when clients miss bookings or cancel at short notice. It is an example calculation only, based on the details you enter.

Average value of a consulting appointment

Enter the usual value of one appointment, session or booked consulting block in AUD. For example: A$150, A$300 or A$650.

Enter the number of bookings that are missed or cancelled at short notice in a typical week.

~1 appointments left unused per week

Estimated booked time left unused

A$0

This estimate shows the appointment value that may be affected when reserved time cannot be reallocated.

Per month

A$0

Per week

A$0

Reserved hours/year

0 hrs

Add reminders to your Google Calendar workflow

This does not guarantee savings, recovered revenue or extra bookings. It is a practical way to understand the diary impact of missed appointments.

Estimate unused appointment time

50 free SMS to start. No credit card required.

Discover How Your Business Can Cut No-Shows by Over 30%, Too.

Branka Pihler owns Fit Center, a beauty salon and spa in the town in central Slovenia. She knows well how clients who ghost appointments hurt a business, and she contacted us to do something about it. By setting up Etisia, Branka was able to reduce her missed appointments by 34% in just first month. During the following semester, Branka managed to book an extra 8 appointments per month, for an extra income of $3000 per year!

"I am very grateful for the web app, as we have greatly reduced missed appointments and clients are also less late for appointments, which means more money, time and less nerves spent every month. The app is super easy and worth every penny! Thank you a hundred times!"

Branka Pihler
Branka PihlerVerified purchase
Fit center
2 years ago

Simple plans for small and midsize service businesses that don't want another complicated booking system

Keep Google Calendar as the main calendar your team works from. Etisia adds reminders, review requests, and one-tap cancellations without a new booking system or workflow builder.

-16%

Starter

$41/month

Billed yearly · $492 (GST/tax handled automatically)

For solo operators who want reminder coverage fast, without rebuilding how appointments get booked.

  • 100 SMS messages per month
  • 1 Google Calendar
  • Automatic + instant SMS on new bookings
  • Instant confirmation SMS for new appointments
  • 24/7 Monitoring
  • One-tap cancel links + instant alerts
  • 25+ templates with custom fields
  • Import contacts from iOS, Android & vCard
  • Full delivery logs & tracking
Start free trial
No credit card required
Save $156/yr

Pro

Recommended

50 free SMS to start

$66/month

Billed yearly · $792 (GST/tax handled automatically)

For busy businesses that want reminders and review requests included in one Google Calendar-first flow.

  • 250 SMS messages per month
  • 3 Google Calendars
  • Automatic + instant SMS on new bookings
  • Instant confirmation SMS for new appointments
  • 24/7 Monitoring
  • One-tap cancel links + instant alerts
  • Custom alphanumeric sender (where supported)
  • 25+ templates with custom fields
  • Import contacts from iOS, Android & vCard
  • Full delivery logs & tracking
  • Optional neutral feedback requests
Start free trial
No credit card required

Team

From$249/month

Billed yearly · $2,988 (GST/tax handled automatically)

Built for larger teams with multiple Google accounts and calendars or higher reminder volume. Pricing is tailored to your calendar setup, country, and monthly reminder needs.

  • Custom monthly SMS volume
  • Unlimited Google Calendars
  • 24/7 Monitoring
  • One-tap cancel links + instant alerts
  • Custom alphanumeric sender (where supported)
  • Optional neutral feedback requests
  • Multiple Google accounts if needed
  • Setup help
  • Priority support - we've got your back
Talk to us
No credit card required

Frequently asked questions

The practical details before you try Etisia.

Do Australian consultants need consent to send SMS appointment reminders?
A practical approach is to make it clear when collecting a client mobile number that it may be used for appointment reminders and related booking messages. Under the Australian Privacy Principles, APP entities collecting personal information should take reasonable steps to notify people about matters such as the purpose of collection, the identity of the organisation and privacy policy information. OAIC APP 5 guidance OAIC guidance also describes consent as informed, voluntary, current and specific, and APP 11 requires reasonable steps to protect personal information. OAIC APP 3 guidance For promotional SMS or review requests, check ACMA guidance on consent, sender identification and unsubscribe requirements. ACMA Spam Act guidance
What should a consultant include in an SMS reminder?
Keep it simple: business name, appointment date, appointment time and a cancellation or change link. Avoid sensitive details such as project names, financial information, legal matters, health details, HR issues, commercial strategy, internal business problems or the reason for the appointment.
When should appointment reminders be sent?
For most consulting appointments, 24 hours before the appointment is a good starting point. For workshops, on-site meetings or appointments that require travel, 48 hours may be useful. A same-day reminder can help for busy diaries, but avoid sending messages late at night, very early in the morning or outside reasonable business hours.
How do cancellation links help consultants?
A cancellation link gives clients a quick way to tell you they cannot attend. That can help you adjust your day earlier, reduce manual follow-up and avoid discovering the problem at the scheduled start time. It also keeps the client experience clearer than asking people to reply to a long email chain.
Does Etisia replace my CRM, booking software or consulting workflow?
No. Etisia adds SMS appointment reminders, cancellation links and optional review requests to Google Calendar. It does not replace a CRM, project management tool, proposal system, accounting software or specialist practice management platform.
Can Etisia work across multiple consultants or calendars?
Yes, depending on the plan and configuration. This can suit small consulting firms with multiple consultants, appointment types, meeting rooms or locations, while keeping Google Calendar as the source of truth for appointments.
Can consultants send review requests by SMS?
Yes, where appropriate, but the request should be neutral, optional and compliant with review platform rules. Do not ask only happy clients, do not offer incentives, and do not ask for a specific rating. Google policy says businesses must not discourage negative reviews, selectively solicit positive reviews, pressure reviewers or offer incentives. Google review policy
What if the consultancy works in a regulated industry?
Use more careful wording. Legal, financial, migration, healthcare, education, disability, aged care and similar services may have additional professional, advertising or privacy obligations. For regulated health services, Ahpra guidance says advertising must not use testimonials, create unreasonable expectations of beneficial treatment, or be false, misleading or deceptive. Ahpra advertising guidance

Free Tools & Resources

No-Show Cost Calculator

Calculate how much missed appointments cost your business

SMS Template Generator

Create professional reminder messages in 3 clicks

Compare Plans & Pricing

See all features side-by-side with full comparison

Curious what others in your area charge?

Free pricing check: competitor snapshot in seconds, full per-service report by email.

Check my prices

Add SMS reminders to your consulting diary

Google Calendar stays central while Etisia adds automatic SMS reminders around existing appointments

Cancellation links help clients tell you earlier when a booking no longer works

Feedback stays voluntary with neutral review or private feedback requests where appropriate

Send automatic SMS reminders

50 free SMS to start. No credit card required.